Osatek is a public company that belongs to Osakidetza (public Basque country healthcare provider) and runs the Basque Telecare Centre (BTC) as the result of cooperation between the Department of Health and Department of Social Services. This service is part of a comprehensive care model focused on the person, whose fundamental aspect is to address the social and health needs of people in a coordinated manner, both in preventive and in care aspect. Its connection with health care devices allows having information of systems which share data on health and social issues. This makes possible a characterization of the target population and the development of integrated health and social care provision models. The socio-health coordination in the Basque Country addresses objectives and actions for active ageing, coordination of socio-health space, adequate health care for the elderly, promotion of autonomy and respect for personal wills, the new technologies for quality of life, welfare, promotion of volunteering, and personal and intergenerational relationships. The inclusion criteria in the Public Telecare Service is primarily population over 75 who live alone and older than 65 who are in a situation of recognised dependence or vulnerability assessed by Social Services.
The BTC has just defined the 2016-2020 strategy. This strategy aims to develop personalized care, in cooperation with their carers, and to help them improve and maintain their independence.
Osakidetza is the Basque Public Health System provider of health care to more than 2 million inhabitants living in the Basque Country – a region located in the north of Spain, formed by three provinces: Biskay, Alava and Gipuzkoa. Osakidetza is a public body and financed by the Health Department of the Basque Government, in the Basque Country, Spain. Osakidetza is formed by a network of health centres (including hospitals, primary care centres, and mental health centres). Osakidetza has been awarded with several prizes, and the Basque Country has received the Reference site prize for working more actively in the demonstration and implementation of innovative solutions to improve the quality of life of the population.